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Service Desk
SOC/NOC
DESCRIPTION:
24x7x365 monitoring of performance and key technology health indicators. This service is essential to maintain operational continuity and optimize the efficiency of IT resources.
DELIVERABLES:
TBD
CODE
MDS
BUSINESS LINE
Cibersecurity
CATEGORY
SOC/NOC
RESPONSIBLE:
Héctor Reyes
METHODOLOGY:
Not applicable
SCOPE:
Up to 80 tickets per month
EXECUTION TIME
1 month
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